For clarifications on common concerns
Frequently Asked Questions
Sofihub comes with a hub and sensors. The sensors are placed in different rooms to learn regular movement patterns. The Sofihub package comes with the following features:
Sofihub work's out of the box, requiring only the hub to be connected to power, the Sofihub sensors run on batteries.
Sofihub comes fully connected via the 4G network to send alerts and receive software updates. In case of power cuts Sofihub also has a 4 hour backup power.
Clear instructions are provided to assist you with sensor placement and connecting sensors to the hub. No drilling or wiring is required.
We can also recommend qualified installers, please select this option when ordering your Sofihub.
Sofihub works best in single occupant homes.
Homes with more than one occupant will have limited functionality.
Carers of the resident is provided with a Sofihub login and password which they can use to login to Sofihub online interface and customise the reminders.